Product Description
Alabanza Music Class Policies: Quick Guide
Please note: This is a quick reference guide. Our comprehensive policies, which you agree to upon enrollment, are available via the link at the top of this page.
1. MEMBERSHIP TIERS & COMMITMENT
Our programme is structured for consistent, measurable development.
As such, memberships operate on fixed-term commitments — not pay-as-you-go.
⏺️ Foundations Membership: 8-week commitment
- Lays the groundwork for musical, linguistic, and developmental growth with daytime or afternoon class options.
⏺️ Standard Membership: 5-month commitment
- Ensures real, measurable progress through weekly consistency from Semester to Semester.
⏺️ Premium Membership: 12-month commitment
- Our highest-level, all-inclusive experience, designed for long-term mastery.
This tier is available exclusively to families who have maintained continuous enrolment for at least two consecutive years.
⏺️ Online Membership: 8-week commitment (initially)
- Unlocks potential from home through flexible live and recorded sessions.
2. INTRODUCTORY CLASSES
Non-refundable Admin fee applicable
⏺️ Ramajay (In-Person): includes 3 sessions
⏺️ Olé (Online): Free preview with 2 sessions
⏺️ Lingolay (In-person): Free preview (1 session) admin fee waived with review
- Parent Education Masterclass is required before all Intro Sessions.
Can't attend scheduled session/s? One courtesy reschedule or attend online/view pre-recorded session.
3. MEMBERSHIP FEES & PAYMENT
New member Semester registration Admin-fee: $100
Payment Options:
- ADVANCE: Full invoice paid upfront
- MONTHLY: Invoice divided into monthly instalments
Class Materials:
⏺️ For Standard, Foundations & Online – materials are paid with the first instalment.
⏺️ Premium Membership – core Musikgarten® materials included.
Payment Terms
⏺️ Full payment is due upon order completion.
Accepted Payment Methods: Debit/Credit Card (WiPay), Online Bank Transfer (Premium Members only). WiPay card payments incur a 3.5%+ fee.
Late payments: $50 after 5 business days.
⏺️ Unpaid orders may be cancelled; continued non-payment may lead to suspension and membership termination while the remaining balance remains due.
⏺️ Late Registration Fee of $100 for Members registering after in-house registration closes
4. MEMBERSHIP BENEFITS
Benefits vary by tier and may include: e-learning portal, online access, parent resources, flexible attendance options, Referral Credits, Official Musikgarten certification.
⏺️ Online Membership (8 sessions+):
⏺️ Foundations Membership (up to 8 sessions per cycle)
⏺️ Standard Membership (up to 18 sessions in the Semester )
⏺️ Premium Membership (up to 40 sesssions over the year) -
(Refer to Membership Page for detailed comparison.)
5. MATERIALS & INSTRUMENTS
⏺️ Standard & Online Members: Required class materials purchased separately.
⏺️ Premium Members: Core materials included.
Instruments and equipment specified per class level; rental options available for class use.
6. REFUNDS, WITHDRAWALS & CREDITS
Admin fees are non-refundable.
Membership withdrawal: 80% tuition refunded only if done 14+ days before semester start.
No refunds once a semester begins; the committed balance remains due.
Credits may be offered in genuinely extenuating cases.
Missed classes are non-refundable — members should use Flexible Attendance options.
7. CLASSES & SCHEDULING
Classes are scheduled throughout the year
Two semesters: Parrandero: (Sept–Jan) and Calypso (Feb–Jun) with up to 18 weekday sessions and 16 for Saturday classes.
JAVA (July/August) classes also offered.
Virtual classes are fully online for Online Members.
8. RESCHEDULING & CLASS ADJUSTMENTS
In rare situations where Alabanza Music is unable to deliver the scheduled in-person class, we may: reschedule the session, or convert the in-person class to a live online session, or apply a credit only if neither rescheduling nor online conversion is possible on our end.
This ensures uninterrupted learning while maintaining programme standards.
9. VIRTUAL/ONLINE CLASS REQUIREMENTS
⏺️ Stable internet and device required.
⏺️ Parent supervision required for all children under age 10.
⏺️ No recording or sharing without written consent.
10. COMMUNICATIONS
⏺️ WhatsApp group and direct messages for updates
⏺️ Emails used for newsletters and announcements and special messages.
11. ATTENDANCE
Parent Education Masterclass required for all new members.
Punctuality encouraged; notify us if you will be absent.
Online Attendance:
⏺️ Online Members: weekly as per course
⏺️ Foundations & Standard Members: up to 2 sessions per Semester
⏺️ Premium Members: unlimited for the year
- Requests for online attendance must be submitted 2 hours before class (or by 8:00am for Saturdays).
- Zoom link available in the Class Group Description.
In-person Attendance:
⏺️ Weekly sessions as per course outline.
Recordings may be provided when live (online/in-person) attendance is not possible.
12. Preparation, Behaviour & Etiquette
Come prepared and appropriately dressed.
- No phones used in class space except by the instructor and assistant.
- No unauthorised photos, videos, or disruptions.
- Respect peers, instructors, and classroom guidelines.
13. Health & Safety
Wash hands before class; no shoes, strong perfumes, toys, food or other potential distractions in sessions.
Sick children must remain at home but can utilize the online attendance option.
14. Rescheduling, Class Conversion & Service Continuity
To ensure uninterrupted service, if Alabanza Music is unable to deliver an in-person class due to circumstances beyond our control, we may:
⏺️ Reschedule the class, or
⏺️ Convert the session to an Online Format, or
⏺️ Apply a credit if neither option is possible.
This ensures families always receive the full value of their programme.
15. Privacy, Confidentiality & Intellectual Property
To protect your children, our programme, and the integrity of our work:
Families agree NOT to:
⏺️ Share or distribute class recordings, Musikgarten® materials, digital resources, or internal content with non-members
⏺️ Record, film, or photograph classes without permission
⏺️ Share private group information, schedules, or internal communication externally
Alabanza Music agrees to:
⏺️ Never share personal information unnecessarily
⏺️ Avoid using children’s full names publicly without explicit consent
⏺️ Secure all digital class content and communication channels
Families may share the official photos/videos we distribute.
16. Responsibility & Liability
Most of our programmes require parental presence and supervision.
Parents/guardians retain full responsibility for their child’s safety and behaviour at all times, including on the University compound or other class/event location.
Alabanza Music is not liable for injury, loss, or damages incurred during participation.
Enrolment signifies agreement to indemnify Alabanza Music against related claims.
15. Photography & Recording Consent
Enrollment grants consent for Alabanza Music to capture and use photographs/audio/video from classes/events for promotional and educational use with the option to have captures used in individual or group scenarios.
Names or specifics on classes will not be used without explicit consent.
16. Our Commitment to Excellence
Alabanza Music is dedicated to delivering the highest standard of early childhood music and movement education in Trinidad and Tobago.
We commit to:
☑️ Professionalism and cultural integrity
☑️ Research-backed methodology
☑️ Safe, inclusive learning environments
☑️ Consistent, high-quality class delivery
☑️ Transparent communication
☑️ Respect for every child and family
Your child’s development, joy, and long-term success remain at the heart of everything we do.
Dec 8th 2025
