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Class Policies

Class Policies — Alabanza Music

Alabanza Music — MusicVersity

Class Policies

This is a quick reference guide. Our comprehensive policies, which you agree to upon enrolment, are available via the link below.

Last updated: July 28, 2026 Full Policy Document
Alabanza Music reserves the right to update these policies at any time. Any significant updates will be communicated to enrolled families. Continued enrolment constitutes acceptance of the most current version. View the full policy at alabanzamusic.com/our-policies-classes/
1

Membership Tiers and Commitment

Our programme is structured for consistent, measurable development. Memberships operate on fixed-term commitments, not pay-as-you-go.

JAVA MusicAtion
Short-cycle introductory and holiday programme. Offered in July and August.
Standard In-Person
Semester commitment. Parrandero (Sept–Dec), Calypso (Jan–Apr), Iere (May–Jul).
TT$2,500 / semester
Standard Live Online
Semester commitment. Live weekly sessions delivered online, wherever your family is.
US$300 / semester (TT$1,875)
Standard On-Demand
Semester commitment. Full curriculum on your family's schedule.
US$260 / semester (TT$1,625)
★ Premium Membership
Full MusicVersity Year commitment. Available exclusively to families with two or more consecutive years of continuous enrolment. All learning resources and Graduation included. No additional fees.
TT$6,000 / full year
Enrolment in the Standard Membership constitutes a commitment to the MusicVersity Year. Families who withdraw and subsequently return will be treated as new enrolments and the MusicVersity Placement Fee will apply again. Premium status is maintained only through consecutive annual renewal. A break in enrolment at any level returns the family to Standard terms and the MusicVersity Placement Fee applies on re-enrolment.
2

Introductory Experiences

A non-refundable admin fee applies to all introductory experiences. A Parent Education Masterclass is required before all introductory sessions.

Available Introductory Experiences
  • Ramajay (In-Person): Two sessions. TT$400. Covers the MusicVersity Placement Fee for families who proceed to Standard membership within the same semester.
  • Oye (Live Online): One free preview session.
  • Lingolay (In-Person): One free preview session. Admin fee waived during special offer periods.
If you cannot attend your scheduled introductory session, you may attend the equivalent live online session or receive the pre-recorded session. No courtesy rescheduling is available for introductory experiences.
3

Membership Fees and Payment

One-time MusicVersity Placement Fee

TT$400 for Standard In-Person families. US$64 for Standard Online families. Paid once. No further admin fees for consecutive renewals.

Waived for families confirming by August 7, 2026.

Payment Options
  • Pay in Full: Full semester or year payment due at checkout.
  • Split Payment (Standard): TT$1,500 now, TT$1,000 due October 28, 2026.
  • Bi-monthly Instalments (Premium): TT$1,000 / US$160 on the 28th of every second month across six payments.
Payment Methods
  • Credit card payments via PayPal (USD).
  • Local bank transfer via online banking (TTD).
  • Families who select credit card for split payments must complete all payments via PayPal invoice.
Late payments: TT$50 / US$8 after 5 business days. Unpaid orders may be cancelled. Continued non-payment may lead to suspension and membership termination while the remaining balance remains due.
4

Learning Resources

All Standard and Premium memberships include a MusicVersity Packet and course-appropriate Musikgarten materials each semester. Resources are specific to your child's course level.

  • All members have access to the MusicVersity E-learning Hub with multilingual resources.
  • Versatile Musicians also receive WhatsApp practice feedback from their Specialist, classroom instruments where applicable, and additional rehearsals ahead of recitals where needed.
  • Full resource details are shown on the product page at checkout.
5

Refunds, Withdrawals and Credits

  • The admin fee applicable to the Ramajay introductory package is non-refundable.
  • Membership withdrawal: 80% of the semester payment refunded only if written notice is received at least 14 days before the semester start date.
  • No refunds once a semester begins. The committed balance remains due.
  • Credits may be offered in genuinely extenuating circumstances at the discretion of Alabanza Music.
  • Missed classes are non-refundable. Members should use flexible attendance options where available.
6

The MusicVersity Year and Graduation

The MusicVersity Year runs from September 2026 to July 2027 across three semesters: Parrandero, Calypso and Iere.

Children who complete all three semesters within the year earn the internationally recognised Musikgarten Certificate of Completion, awarded at Graduation on July 17, 2027. Graduation is included at no additional cost for all full-year families.
7

Classes and Scheduling

  • Classes are scheduled weekly throughout the semester.
  • The MusicVersity Year comprises three semesters: Parrandero (September to December), Calypso (January to April) and Iere (May to July), each running across approximately 12 calendar weeks.
  • All programme dates are confirmed each semester and any updates are communicated directly to enrolled families.
  • Virtual classes are fully online for Live Online and On-Demand members.
8

Rescheduling and Class Adjustments

In situations where Alabanza Music is unable to deliver scheduled in-person classes, whether due to individual circumstances or broader disruptions such as public health measures, we will transition all affected classes to live online delivery to ensure continuity. Where live online delivery is not possible, sessions will be rescheduled. A credit will be applied only where neither option can be fulfilled. Your child's learning will not stop.

9

Online Class Requirements

  • A stable internet connection and device are required.
  • Parent supervision is required for all children under age 10.
  • No recording or sharing of sessions without written consent from Alabanza Music.
Live Online members are welcome to attend one complimentary in-person session per semester at any Alabanza Music location, if ever they are in Trinidad and Tobago.
10

Communications

  • WhatsApp is the primary channel for updates, confirmations and direct communication.
  • Email is used for newsletters, announcements and special messages.
  • Order confirmations and payment instructions are sent automatically by email upon checkout.
11

Attendance

A Parent Education Masterclass is required for all new members. Punctuality is encouraged. Please notify us if you will be absent.

Online Attendance Options
  • Live Online members: Weekly as per course schedule.
  • Standard In-Person members: Unlimited live online attendance.
  • Premium members: Unlimited online attendance for the year and full access to the on-demand option with recorded sessions.

Requests for online attendance must be submitted at least 2 hours before class. Last-minute requests cannot be guaranteed. The Zoom link is available in the class group description. Recordings may be provided when live attendance is not possible.

12

Preparation, Behaviour and Etiquette

  • Come prepared and appropriately dressed.
  • No phones on your person in the class space except by the instructor and assistant.
  • No unauthorised photos, videos or disruptions.
  • Respect peers, instructors and classroom guidelines.
13

Health and Safety

  • Wash hands before class.
  • No shoes, strong perfumes, toys, food or other potential distractions in sessions.
  • Children who are unwell must remain at home but may use the online attendance option.
  • Parents and guardians are directly responsible for their child's safety, behaviour and wellbeing at all times while in class and on the compound. Please respect the space and all others present.
  • Alabanza Music does not accept responsibility for accidents, injury or loss occurring during sessions or on the compound.
14

Privacy, Confidentiality and Intellectual Property

Families agree NOT to
  • Share or distribute class recordings, Musikgarten materials, digital resources or internal content with non-members.
  • Record or photograph classes without permission.
  • Share private group information, schedules or internal communication externally.
Alabanza Music agrees to
  • Never share personal information unnecessarily.
  • Avoid using children's full names publicly without explicit consent.
  • Secure all digital class content and communication channels.

Families may share official photos and videos distributed by Alabanza Music.

15

Responsibility and Liability

Our programmes with children require parental presence and supervision. Parents and guardians retain full responsibility for their child's safety and behaviour at all times, including at the university compound or other class and event locations. Alabanza Music is not liable for injury, loss or damages incurred during participation. Enrolment signifies agreement to indemnify Alabanza Music against related claims.

16

Media and Photography Consent

Enrolment grants consent for Alabanza Music to capture and use photographs, audio and video from classes and events for promotional and educational purposes. Names or class specifics will not be used without explicit consent. Media consent preferences are confirmed at checkout.

17

Our Commitment to Excellence

Alabanza Music is dedicated to delivering the highest standard of early childhood music and movement education in Trinidad and Tobago and internationally.

We commit to

  • Professionalism and cultural integrity
  • Research-backed methodology
  • Safe and inclusive learning environments
  • Consistent, high-quality class delivery
  • Transparent communication
  • Respect for every child and family

Your child's development, joy and long-term success remain at the heart of everything we do.

Acknowledgement

I acknowledge that I have read and fully understand the Alabanza Music Class Policies and that my student and I will comply with the same.

Signed: ___________________________     Date: _______________

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